Grab is the single most useful app for getting around and eating in Hanoi. It removes haggling, fixes prices upfront and even delivers food. Here's how to use it for everything.
1. Setting Up Grab
Download the app, register with your phone number, and optionally add a card. You'll need mobile data, so sort a SIM or eSIM first for a smooth start.
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2. Booking Rides
Choose GrabBike (motorbike, cheapest and fastest) or GrabCar (comfort, luggage, rain). Enter your destination, see the fixed fare, and confirm — no haggling, ever.
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3. Ordering Food Delivery
GrabFood delivers from thousands of Hanoi restaurants and stalls to your hotel. Browse, order, pay and track — perfect after a tiring day of sightseeing.
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4. Paying
Pay cash to the driver or by linked card. Cash is fine everywhere; keep small notes for easy change on rides and deliveries.
5. Handy Tips
Check the driver's plate before getting in, save your hotel as a location, and use the in-app chat with translation if needed. It's safe, cheap and reliable.
6. Frequently Asked Questions
Q: Is Grab the best way to get around Hanoi?
A: Yes — it fixes fares upfront (no haggling), offers bikes and cars, and even delivers food. You'll need mobile data to use it.
Q: Can I pay cash on Grab?
A: Yes — pay the driver cash or link a card. Cash works everywhere; keep small notes for easy change.
Q: Does Grab deliver food in Hanoi?
A: Yes — GrabFood delivers from thousands of restaurants and stalls to your hotel. Ideal after a long day of sightseeing.